Telephone Manners

The people who answer the phone when you call are not the people who built and designed the iPhone. We did not set up prices, nor do we have anything to do with AT&T's pricing plans and your inability to upgrade your contract without a whopping fee. We cannot even sell the phone to you online. We are happy to answer your questions, even help you with accessories.

That said, please remember that we are human beings. We don't deserve to be yelled at, interrogated, or hung up on just because you don't like the answer we are giving you. The answer you get from any one of us should match the answer you'd get from anyone else. Just as we were not holding back a couple of iPhones back in May (waiting for you so we could sell them), we are also not keeping anything from you today.

Please be nice. We are trying our best to be nice to you. When you berate us for things that are not our fault, it makes it harder to be civil.

Thank you, and we now return you to our regularly scheduled program.





Please browse my eBay items. Thank you.